Protection of personal data

This policy applies to the processing (use) of any personal data carried out by EMAZING CREATIONS D.O.O. (operator) or which is carried out on behalf of the operator.

Operator information:
EMAZING CREATIONS D.O.O.
Hrušica 56a
4276 Hrušica, SI
Slovenia

Tax num.: SI47414219
Registration num..: 8604975000
Email: hello@emazing-creations.com

Which personal data do we process?

– basic contact information (name and surname, telephone number, e-mail address);
– data on the use of our websites (clicks on links, time spent) and data on the response to our e-mail messages (whether the message was opened, which links were clicked);
– data that we need to fulfill the contract and deliver the purchased goods (item of purchase, price, method of payment, date of payment, data on complaints, data on the issued invoice, etc.).

Legal basis for processing personal data

We may process your personal data on the following legal bases:
– when this is necessary to fulfill our legal obligations (e.g. issuing invoices for purchased goods);
– when the processing of your personal data is necessary for the conclusion and fulfillment of the contract you concluded with us or because you wanted an offer from us;
– when you have given consent for the processing of your personal data for an individual purpose of processing (receiving electronic newsletters and advertising), whereby you always have the right to revoke the given consent.

Purposes of personal data processing We may use your personal data for one or more of the following purposes:
– communicating with you regarding the provision of our services and responding to your inquiries;
– conclusion of the contract and fulfillment of the obligations arising from the concluded contract;
– marketing communication (sending e-mails);
– for asserting any legal claims and resolving disputes;
– for statistical analyzes on the sale of our goods and on the use of our websites;

How do we process personal data that is not part of the sales contract?

CONTACT FORM
In the contact form, please enter your name, surname and email address. By submitting the electronic form, you agree to use the specified data exclusively for the purpose of identifying the sender and the possibility of contacting you back. Your e-mail with the specified data will be stored on our e-mail server.

COOKIES
By submitting a comment, you agree to share your name, email address, and optional web address. At the same time, a cookie can be saved, with the help of which you will not have to enter the data again the next time you comment. These cookies will be stored for one year.

EMBEDDED CONTENT FROM FOREIGN WEBSITES
The content on this page may contain embedded content (eg video, images, articles, related applications, ...). This content behaves as if the user had visited a foreign site directly. These pages independently of the amazing-creations.com/shop website. Foreign sites can collect information about you, use cookies, monitor your interactions and behavior if you are connected to the foreign site, have an account there and are logged in. We are not responsible for the collection, use and processing of your data by third-party websites and applications embedded on this page. Embedded content on emazing-creations.com comes from platforms such as YouTube, Instagram, etc.

ANALYTICS AND STATISTICS
We use Google Analytics on the website to manage analytics and visit statistics. Google Analytics on our site works anonymously. You can read more about their cookies and the duration of their existence here. You can disable Google Analytics cookies directly on this page or directly through Google.

NEWSLETTER
By signing up to the e-newsletter sign-up form, you agree that we store your data on the Mailerlite platform:
– Name
– Surname
– E-mail …

for the purpose of sending sales, content and marketing messages. You agree that we process this data for the purpose of personalizing these messages and advertising on the Facebook and Instagram platforms. We only use the data in accordance with the GDPR when you confirm this in the confirmation message you receive after filling out the form. As an e-newsletter subscriber, you have the right to corrections and deletions, as well as to access the data we store. You also have the right to object to data processing for the purposes of automated notification and profiling. Contact us at info@emazing-creations.com with the subject "Data protection" and we will respond within 48 hours.

How long do we keep your personal data and what happens to it after that?

We keep basic personal data at all times after placing an order on the website. We keep data on issued invoices for 10 years from the date of issue. We keep the data necessary for the conclusion and fulfillment of the contract between you and us for another 5 years from the fulfillment of the contract (delivery of goods). Data and metadata in comments and messages sent via the contact form are stored indefinitely. Your comments for filling out forms are stored in the form of cookies for one year. Google Analytics uses several cookies that are stored for up to 2 years. We will keep your data in the records of electronic newsletter recipients for an indefinite period of time. You can request a complete deletion for them. We store other personal data that we process on the basis of your consent permanently or until you revoke this consent. After the retention period has expired, we effectively delete or anonymize personal data, which means that we process them in such a way that they can no longer be linked to you or attributed to you.

Voluntary provision of data and consequences of non-transmission

Providing personal data is voluntary. You are not obliged to provide us with personal data, but if you do not provide it, you cannot enter into a contract with us (as we need it to deliver the order). We will indicate which data are such that their non-transmission causes the stated consequences each time we obtain personal data from you.

Who has access to your personal data?

We do not pass on your personal data to third parties (outside EMAZING CREATIONS.D.O.O., except for those who have a written contract with us, on the basis of which they perform certain tasks related to data processing and are obliged to comply with the legislation regarding processing and protection of personal data (so-called contractual processors). The contractual processors to whom we provide personal data are: providers of accounting services. The contractual processors may only process personal data within the framework of our instructions and may not process personal data for their own purposes. They are bound, together with its employees, to protect the confidentiality of your personal data.Contractual processors do not export personal data to third countries (outside the member states of the European Economic Area - that is, the EU members and Iceland, Norway and Liechtenstein).

What rights do you have in relation to personal data, how can you revoke consent to processing and what are the consequences of revocation?

You have the following rights regarding your personal data:

To request from us at any time:
- confirmation of whether we are processing your personal data
- access to personal data and the following information: purposes of processing
- types of personal data
– users or categories of users to whom personal data has been or will be disclosed, in particular users in third countries or international organizations
– expected period of retention of personal data or, if this is not possible, the criteria to be used to determine this period
– the existence of automated decision-making, including profiling and the reasons for it as well as the meaning and intended consequences of such processing for you
– one (free of charge) copy of personal data in a format that you determine yourself ( if the request is made by electronic means of communication and you do not request otherwise, a copy will be provided in electronic form)
– we may charge a reasonable fee for additional copies you request, taking account of costs
– correction of inaccurate personal data kov
– restriction of processing when: – you dispute the accuracy of personal data, namely for a period that allows us to verify the accuracy of personal data; - the processing is illegal and you object to the deletion of personal data and instead request the restriction of their use; - we no longer need the personal data for processing purposes, but you need it to assert, implement or defend legal claims
- deletion of all personal data (right to be forgotten), if the assumptions from Article 17 of the General Data Protection Regulation are met, in particular and in the event that you revoke your consent to the processing of personal data
– a printout of personal data in a structured, commonly used and machine-readable format, with the right to forward this data to another controller without us hindering you in doing so
– termination of the use of personal data for direct marketing purposes, including the creation of profiles
- that you are not subject to a decision based solely on automated processing, including the creation of profiles if the assumptions from Article 22 of the General Data Protection Regulation are met.

The right to file a complaint against us with the Information Commissioner if you believe that the processing of your personal data violates the General Data Protection Regulation.

Procedure for exercising rights

You can address your requests regarding the exercise of rights in relation to personal data in writing to any contact listed at the top of this document under Controller of personal data and contact information. For the purposes of reliable identification in the case of exercising rights in relation to personal data, we may request additional information from you, and we may refuse to take action only if we prove that we cannot reliably identify you. We must respond to your request to exercise your rights in relation to personal data without undue delay and no later than one month after receiving your request. If you have submitted comments or sent electronic forms on this page, you can ask us to forward all your collected data to you at any time or change it to anonymous - you can do this using a special form. You can also request that we delete any information we have received from you at any time. This does not include data that we are obliged to collect for possible administrative, legal and security needs. Send a request to be removed from the e-newsletter system to info@emazing-creations.com. Any changes to our privacy policy will be posted on this website.

Updated: Hrušica, 1.11.2022.